Ordering Information

Product Descriptions | Sizing | Backorders and Custom | Payment & Security | Shipping | Refunds

Product Descriptions

I’ve done my very best to ensure that the descriptions of Little Package products are accurate. The colors shown on the website are a very close representation, but slight variations in the actual product colors and screen colors are possible. All said, I believe you will be pleasantly surprised when your item arrives–Little Package caps look even better in person.

Sizing

When I suggest a size range for caps in my shop, I am careful that people whose heads measure within that range will have a good fit. FYI, the blue glass head modeling many of my caps measures 55-56cm.

If there is any doubt, please contact me before ordering so we can be sure you will be happy with your purchase.

US Metric Nearest Inch
6 48cm 19¾”
50cm 19⅝”
6⅜ 51cm 20″
52cm 20½”
6⅝ 53cm 20⅞”
54cm 21¼”
6⅞ 55cm 21⅝”
7 56cm 22″
7⅛ 57cm 22⅜”
58cm 22⅞”
7⅜ 59cm 23¼”
60cm 23⅝”
7⅝ 61cm 24″
62cm 24⅜”
7⅞ 63cm 24⅘”
8 64cm 25⅛”

Backordered and Custom Items

Please allow up to two weeks before backordered and custom work caps ship. I have to make them! Thank you.

Payment and Security

Little Package does not — and cannot — store, access, or see your credit card or bank information. Credit card information accepted and transmitted by cap.little-package.com to payment processors is encrypted by a 256-bit SSL certificate issued by Comodo. Always look for “https://” in the URL and the lock symbol on your browser when transmitting sensitive data. More information can be found in the Privacy Policy.

PayPal

PayPal is widely trusted for being quick, easy, and safe. You can use your credit or debit card, or bank account, at PayPal to pay; they pass along only your order selections and mailing address to Little Package.

Stripe

Credit card processing is through Stripe (www.stripe.com). The Stripe service allows Little Package to accept Visa, Mastercard, AmEx, and Discover credit card payments securely.

Check/Money Order

Enough people request to pay this way that I offer it. (I can not take checks while I am traveling in 2013 – sorry.) That’s the old-fashioned sucker in me. Hang on though, funds must clear my bank before I ship your order. If you’re in a hurry, this may not be the option for you. Also, if I don’t receive payment within ten business days of your order, the order will be cancelled.

Shipping

Orders ship within 2 business days. Shop orders go USPS First Class unless USPS Priority is requested during checkout. Shipping is calculated by order weight. Custom orders can take up to three weeks to ship (though almost always less than two), and generally go by First Class. Local pickup (Portland, Oregon 97213) can be arranged by contacting Little Package around the time of checkout.

Customers outside the USA: Please note you are responsible for any taxes or tariffs incurred at customs that might result from ordering from the US. 

Refunds

Little Package gladly accepts returns of unworn, unwashed, unwanted (non-custom) merchandise for full refund, minus a $2 restocking fee. Return must be postmarked within 30 days of original purchase. If your return is a result of an error on my part, I will issue a refund for return shipping as well. Otherwise, shipping is nonrefundable. Refunds will be made in the form of the original payment.

Patterns, gift certificates, and items discounted at 25% and higher are non-refundable/non-exchangeable.